Privacy Policy

At The Showplace Theater, we are committed to protecting your privacy and ensuring a safe and secure experience when you visit our website, purchase tickets, or interact with us online. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Your name, email address, phone number, billing information, and any details you provide when purchasing tickets or filling out forms.

• Technical Information: IP address, browser type, device information, and browsing behavior through cookies or similar technologies.

• Event & Purchase Information: Ticket purchases, event preferences, and interactions with our site.

How We Use Your Information

We use your information to:

• Process ticket orders and manage event registrations

• Communicate with you about shows, updates, and customer support

• Improve website performance and user experience

• Send marketing or promotional emails (only if you opt in)

• Ensure the safety and security of our website and customers

How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

• Trusted service providers that help us process payments, manage email communications, or support website operations

• Event partners or promoters when necessary for ticketing or event coordination

• Legal authorities if required to comply with applicable laws or protect our rights

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You may disable cookies in your browser settings, but some site features may not function properly.

Data Security

We take security seriously. Your information is protected with industry-standard safeguards designed to prevent unauthorized access, disclosure, or misuse.

Your Choices

You may:

• Opt out of marketing emails at any time using the “unsubscribe” link

• Request access to your personal information

• Ask us to update or delete your information where applicable

Links to Third-Party Websites

Some pages may include links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before sharing personal information.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

The Showplace Theater
1065 Grant Street
Buffalo, NY 14207
info@theshowplacetheater.com